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Frequently Asked Questions


How do I find out if my property is booked?
There are three ways to determine if your property is booked on specific dates.

  • Go to www.SummitRentals.com and find your unit on the main page. Click on it. At the bottom of this page is a two month calendar. This will show you all dates booked for the displayed month.
  • For bookings dates not included in the displayed months, go to www.SummitRentals.com. At the bottom of the page is a “Reserve a Condo” button. Hit it and enter the dates you are interested in. It will display all units available for you specified dates. If your property does not show up, it is not available.
  • You are always welcome to call us at 800-383-7382 any time.

How do I notify you of a blacked-out date?
We must receive all owner-occupied notifications in writing. You may fax us at 970-453-4041 or e-mail us at info@SummitRentals.com. We prefer e-mails if possible.

When do I get my rental income?
Our contract specifies by the 25th of the following month. We offer immediate direct deposits to your account.

Do you charge for cleaning?
We do not charge for cleaning when we rent your property. If the property has been used by an owner or owner guest, we charge a cleaning fee to your account. Call us at 800-383-7382 to determine the owner cleaning fee.

How do you determine rates?
We take a sampling of local comparable units to your property. We then analyze your goals and unit relative to the competition and determine a price that best meets our financial and your personal goals.
 
Do I have to pay for linens?
There is an annual $25 per-occupant fee that is used to offset the cost of linens.

Who do I contact if I have a problem?
Call us any time at 800-383-7382 or e-mail us at info@SummitRentals.com. Mary is responsible for all owner relations and can be contacted via 970-389-6798 (cell) or Mary@SummitRentals.com.

How much am I going to make?
Only in a perfect world could we tell you how much rental income a specific property will generate. Please contact Mary to determine estimated income potential for your unit.
 
What is the best time for me to use my unit that will have the least impact on rental income?
We encourage owners to use their units. There are clearly times when the unit will generate greater income, holidays especially, but please use your unit if you desire.  

What do you do if an item is missing or broken?
We make an inventory list of all major items in the unit. After every check out, we inspect for these items. If an item is broken and or missing and we can identify the guest as the cause, we will charge it out of their security deposit.

What do I do if I take something from the property?
Because we take an inventory of major items, it is very important to let us know what you have taken. Just send us an email of anything removed or added and we will note it on the inventory list.



(970) 453-7370 Phone   (800) 383-7382 Toll Free   reservations@summitrentals.com     
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